Days — Privacy Policy
This Privacy Policy explains how Days collects, uses, and safeguards personal information belonging to users accessing the platform from Saudi Arabia. It applies to all individuals who register an account, browse the website, or interact with related services.
Information We Collect
Days collects several categories of information necessary to operate the platform and meet regulatory obligations. This includes:
- Identity data — full name, date of birth, nationality, and government-issued identification details submitted during account verification.
- Contact data — email address, phone number, and residential address.
- Payment data — details related to deposits and withdrawals, including payment method type and transaction history, without storing full card numbers where alternative tokenisation is used.
- Technical data — IP address, device identifiers, browser type, and operating system.
- Behavioural data — pages visited, session duration, and gameplay activity used for account management.
- KYC and verification documents — proof of identity and proof of address submitted to confirm eligibility and prevent fraud.
Information is collected directly from the user during registration, account updates, and ongoing platform use, as well as automatically through technical means.
How We Use Your Information
Collected data supports several defined purposes. Identity and verification data are used to confirm user eligibility, prevent duplicate accounts, and comply with anti-fraud and anti-money-laundering obligations. Payment data enables processing of deposits and withdrawals and supports reconciliation of transactions. Technical and behavioural data help maintain platform security, detect unusual account activity, and improve service stability. Contact information is used to send account-related notifications, including verification requests and service updates. Where explicit consent has been obtained, contact data may also be used for promotional communications; users may withdraw such consent at any time. Data may further be processed to respond to regulatory inquiries or fulfil obligations under applicable licensing arrangements. No personal information is used for purposes beyond those disclosed at the point of collection unless additional consent is obtained.
Data Protection and Security
Days applies administrative and technical safeguards consistent with standard practice among online gaming operators. Access to personal data is restricted to authorised personnel who require it to perform verification, payment processing, or customer support functions. Data transmitted between the user’s device and platform servers is protected using encryption protocols. Stored data is held on secured systems with access controls and monitoring designed to detect unauthorised activity. Retention periods are limited to what is necessary for verification, financial record-keeping, and compliance with applicable regulatory requirements, after which data is securely deleted or anonymised. Third-party service providers engaged for payment processing or identity verification are required to maintain comparable protection standards. While no system can guarantee absolute security, these measures are intended to reduce the risk of unauthorised access, loss, or misuse of personal information.
Cookies
Cookies and similar tracking technologies are used to support platform functionality and analyse usage patterns.
| Cookie Type | Purpose |
|---|---|
| Essential | Enable core functions such as login sessions and account security |
| Performance | Measure site speed, error rates, and technical stability |
| Functional | Remember user preferences such as language settings |
| Analytics | Track aggregated usage patterns to improve platform design |
Users can manage cookie preferences through browser settings, including blocking or deleting cookies. Disabling essential cookies may affect the ability to log in or use certain platform features.
Your Rights
Users in Saudi Arabia are entitled to rights recognised under the Personal Data Protection Law, overseen by the Saudi Data and Artificial Intelligence Authority. These rights include the ability to request access to personal data held, request correction of inaccurate information, and request deletion of data where retention is no longer required for verification or legal purposes. Users may also object to processing carried out for direct marketing and may withdraw previously given consent at any point, without affecting the lawfulness of processing carried out before withdrawal. Requests relating to these rights are subject to identity confirmation before being actioned, to prevent unauthorised access to another individual’s data. Responses are provided within a reasonable timeframe consistent with applicable regulatory expectations.
Contact Information
Questions regarding this Privacy Policy or requests related to personal data should be submitted through the platform’s official support channel available within the user account area. Submissions are reviewed by the relevant internal team responsible for data protection matters, and users are typically contacted using the details associated with their registered account.